Fair Use Policy

What "Unlimited" Means

CraftForm offers unlimited forms and unlimited responses on all plans, including the free tier. This means there are no hard caps on the number of forms you can create or the number of responses you can collect for legitimate business use.

"Unlimited" is intended for real-world usage by individuals, teams, and businesses — not for programmatic abuse, bulk automation, or reselling infrastructure.

Acceptable Use

• Lead generation, contact forms, and customer feedback for your business
• Surveys, quizzes, and research forms for your audience
• Internal forms for team operations, HR, and onboarding
• Client-facing forms built and managed on behalf of your clients
• Event registrations, applications, and intake forms

Prohibited Use

• Automated form submissions or bot traffic at scale
• Spam campaigns or unsolicited mass messaging via form integrations
• Reselling CraftForm infrastructure as a standalone service
• Storing illegal content or collecting data without respondent consent
• Using CraftForm to facilitate phishing, fraud, or deception
• Exceeding 10,000 submissions/day on the free plan without contacting us

Rate Limits

Enforcement

If we detect usage patterns that suggest abuse, we will first reach out by email to understand the use case. We reserve the right to throttle, suspend, or terminate accounts that violate this policy without prior notice in cases of clear malicious use.